About & FAQ
What Is Head West Studio?
Head West Studio is a small group of designers, digital artists, and illustrators living down in Austin, TX. One day, we noticed something peculiar. Despite our professions as creatives, we all had the same problem - a lack of art on our walls. It turned out we were all in the same boat, hopelessly attending gallery shows of our favorite southwestern artists, only to look at the price tag and tell ourselves, "Maybe next time."
It was that day we decided to take matters into our own hands and start creating our own art, ensuring each piece qualifies as something we'd love to hang on our walls, and pricing it so others could fill their empty walls as well.
How Do You Create Your Art?
Our art is created in a variety of different ways. From custom illustrations, to digital photo collages, and even real paintings and illustrations, we're open to any and all techniques! No matter where the piece originated though, each print is digitally cleaned up and resized to get ready for printing and accommodate a variety of frame sizes.
Do You Work With Artists?
One of our main goals at Head West Studio is to expose the incredible talent of western and southwestern artists to more people! So, along with creating our own work in house, we also partner with amazing artists, illustrators, and photographers in our Artist Series. If you're an artist who thinks you'd be a good fit, we'd love to hear from you! Just shoot us a note via our contact page, and we'll send you information on our partnership program.
How Is the Art Printed?
Each of our prints is digitally printed on either a high-quality matte poster paper or a premium, semi-gloss photo paper (depending on the print). We've found the quality to be great, with rich color, high detail, and no indication of printing errors like lines or streaks.
What Do I Do If My Order Arrived Damaged?
If your print or frame comes damaged in any way, please take a picture of the damage and let us know asap! As long as we have pictures of the damage, we'd be happy to send you a replacement or work out another solution that makes you happy.
How Are Your Prints Packaged and Shipped?
Unframed prints come carefully rolled in an ultra-durable art poster tube. Inside, your prints are wrapped in a protective paper layer. PLEASE OPEN YOUR PRINTS VERY CAREFULLY TO PREVENT TEARING! After opening, we recommend laying them out to flatten with some heavy books or similar objects. After a couple hours they should be good to frame!
Framed prints come in a heavily protected custom box made to minimize damage during shipping. They also have a protective layer of wrapping within the box to prevemt damage as well.
Still Have Questions?
We'd be happy to help! Use the contact form below to ask us anything. If your questions are about our shipping, or cancellation policy, please go to our dedicated policy page.